Virginia Claims Dispute & Statutory Guide

Virginia operates an At-Fault automobile insurance framework under Title 38.2 of the Code of Virginia. Insurers must make optional Medical Expense Benefits (MedPay) available to policyholders under Va. Code § 38.2-2201. Virginia strictly prohibits auto insurers from subrogating MedPay payments under § 38.2-2209, and healthcare providers utilize statutory medical liens under Va. Code § 8.01-66.2.

Last Updated: 2026-03-01 • Framework: Auto Accident / MVA & PIP Dispute Guides (South Region)

Statutory Framework & Jurisdiction

Applicable Legal System

Add-On PIP (Optional MedPay Coverage with Anti-Subrogation & Statutory Liens)

Virginia follows a traditional fault-based tort liability system governed by pure contributory negligence principles. Under Va. Code § 38.2-2201, insurers issuing motor vehicle liability policies must offer optional first-party medical expense benefits (MedPay) in amounts of at least $2,000 per person (often written for higher limits). Medical expenses incurred within three years of the accident are reimbursable without regard to fault. Uniquely, Virginia statute strictly prohibits insurers from asserting subrogation or reimbursement rights against a patient's third-party tort recovery for MedPay payments made.

PIP / MedPay Coverage & Medical Fee Rules

optional Med Pay Offering

Insurers must make available optional medical expense benefits of at least $2,000 per person (up to policy limits selected, commonly $5,000 to $25,000+) covering reasonable and necessary medical, surgical, dental, hospital, and ambulance expenses incurred within 3 years of the crash (Va. Code § 38.2-2201)

statutory Anti Subrogation Rule

Under Va. Code § 38.2-2209, no automobile insurance policy may contain any provision granting the insurer the right of subrogation or reimbursement for medical expense or loss of income benefits. MedPay cannot seek recovery from a third-party settlement

assignment Of Benefits

Healthcare providers routinely obtain patient assignments of MedPay benefits for direct reimbursement from the automobile insurer

Official Medical Fee Schedule & Reimbursement Standards

name

Reasonable and Necessary Charges Standard

rules

Virginia does not maintain a statutory fee schedule table for motor vehicle accident medical bills. Reimbursement under MedPay is based on reasonable and customary charges prevailing in the local medical market.

cpt Basis

CPT/HCPCS itemized coding on standard CMS-1500 or UB-04 billing claims

Preauthorization & Decision Point Review

requirement

Preauthorization is not required by statute for acute emergency services or routine outpatient diagnostics. Insurers review extended physical therapy, specialized injections, and elective surgeries under general medical necessity criteria.

independent Medical Review

Insurers may request independent medical reviews or physical examinations under policy provisions if treatment duration is contested.

Administrative Appeals & Dispute Mechanism

prompt Pay Standards

Insurers must acknowledge claims within 15 working days and complete claim investigations promptly under Virginia unfair claim settlement practices rules (Va. Code § 38.2-510).

medical Provider Lien Statute

Under Va. Code § 8.01-66.2 et seq., physicians, registered nurses, physical therapists, hospitals, and pharmacies have statutory liens on third-party personal injury claims and recoveries. Statutory caps apply against liability recoveries ($2,500 for hospitals, $750 for physicians, $200 for physical therapists and nurses, and $100 for pharmacies under § 8.01-66.2).

dispute Forum

Virginia General District Court (claims up to $25,000) or Circuit Court (claims exceeding $25,000) for civil breach of contract actions.

Critical Statutory & Dispute Deadlines

Dispute Phase / Trigger EventStatutory Timeline / Deadline
Accident NoticeNotice to insurer as soon as reasonably practicable
Treatment WindowMedical expenses incurred within 3 years of accident date (Va. Code § 38.2-2201)
Medical Lien Written NoticeWritten notice served on injured person, tortfeasor, and liability insurer prior to settlement (Va. Code § 8.01-66.5)
Statute of Limitations2 years from crash date for personal injury tort actions (Va. Code § 8.01-243); 5 years for written contract claims

Required Evidentiary Filing Checklist

  • Virginia MedPay Application Form
  • Executed Assignment of Benefits (AOB) and medical records authorization
  • Itemized CMS-1500 or UB-04 claim form with CPT/HCPCS codes and ICD-10 diagnostic coding
  • Contemporaneous medical records, diagnostic imaging reports, and therapy progress notes
  • Formal Written Notice of Medical Lien served pursuant to Va. Code § 8.01-66.5 (for lien claims against third-party recoveries)
  • Insurer Explanation of Benefits (EOB) or written explanation of claim adjustment

Official Primary Sources & Legislative Authorities

Code of Virginia Title 38.2, Chapter 22 (Liability Insurance Policies - Medical Expense Benefits)
Agency / Body: Virginia Code Commission (2024)
View Official Text
Code of Virginia Title 38.2, Section 38.2-2209 (Subrogation Against Injured Persons Prohibited)
Agency / Body: Virginia Code Commission (2024)
View Official Text
Code of Virginia Title 8.01, Chapter 3, Article 7.1 (Lien for Medical Services)
Agency / Body: Virginia Code Commission (2024)
View Official Text

Governing Regulatory Authorities

Virginia State Corporation Commission (SCC) - Bureau of Insurance
Statewide Regulation of Auto Insurers, Market Conduct & Consumer Inquiries
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